Privacy Policy

🔒 Privacy Policy for Sure Social
Effective Date: 17th of April, 2025
At Sure Social ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://www.sure-social.com, use our services, or interact with us in any way.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out forms, contact us, book a call, or subscribe to our services, we may collect:

• Name

• Email address

• Phone number

• Company name

• Job title

• Billing address (for invoicing)

• Any additional information you voluntarily provide

b. Usage Data
We collect non-identifiable information such as:

• IP address

• Browser type and version

• Pages visited and time spent

• Device type

• Operating system

• Referral source

c. Cookies & Tracking Technologies
We use cookies, pixels (including from Google & Meta), and similar tracking technologies to enhance site performance and advertising. You can control cookies through your browser settings.

2. How We Use Your Information
We use the information collected to:

• Provide and manage our services

• Communicate with you (including sending marketing emails, newsletters, and appointment reminders)

• Personalize your experience on our website

• Analyze website performance and improve functionality

• Comply with legal obligations

• Retarget visitors with personalized ads via Google and Meta platforms
   

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., payment processors, CRM platforms, Google Ads, Meta Ads tools)

• Legal authorities if required by law

• Business partners only as necessary to deliver services you request

All third-party vendors are contractually obligated to protect your data in compliance with this policy.
4. Data Retention
We retain your personal information only as long as necessary for business or legal purposes. When no longer needed, your data is securely deleted or anonymized.
5. Your Rights (GDPR / CCPA Compliance)
You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications at any time

• Request a copy of the data we store about you

• Withdraw consent where applicable

To exercise any of these rights, email us at saif@sure-social.com
6. Data Security
We use secure servers, SSL encryption, and trusted platforms (like Wix, Stripe, and Meta) to ensure your information is protected against unauthorized access, disclosure, or destruction.
7. International Users
Sure Social operates from India but serves clients primarily in the United States. If you are accessing our services from outside the U.S., your information may be transferred, stored, and processed in the U.S. or other countries.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these websites. Please review their respective privacy policies.
9. Children's Privacy
Sure Social does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe a child under 13 has provided us with personal data, please contact us immediately.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
Email: saif@sure-social.com
Website: https://www.sure-social.com